How To Handle Negative Situations

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Need some help preparing for a tough meeting or presentation? Or do you want some tips on how to handle difficult media interviews? This package highlights common pitfalls and how to be in control when answering tough questions. To avoid getting pinned in the corner and on the defensive, learn how to stay clear on your messaging, and take control…

The key to successful issues management is taking control early on and ensuring a coordinated approach – both internally and with key external stakeholders. Learn essential tools and techniques to minimize the impact and duration of a negative issue. To avoid having your issue dragged through the media or becoming water cooler chatter, this tool will help you identify red…

This package breaks down the elements of a crisis – pre (planning), during (managing the crisis) and post (lessons learned), walking you through the role of communications at each step. Learning how to prepare, take control and ensure lessons learned are implemented will help your organization plan for the next event. Don’t let a crisis be the first time you…

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