It’s safe to say we’ve all been under a lot of stress these last few months. Living through the never-ending changes brought on by a global pandemic has been challenging, exhausting and overwhelming. As we continue to transition, soft skills are more important than ever in helping people adapt, connect and pivot. In this new reality, the business world needs more emotional…

With all the time we’re spending in online meetings, it is easier than ever to tune out a bad presenter. It’s as simple as turning off your camera and scrolling through your phone while the boring presenter drones on and on. With it being so easy to tune out, how do you create engaging online presentations? While I’ve previously written…

A friend recently called me to get advice on a project that had gone sideways. Although she felt she had done what was asked of her, the submitted project was not received well. The client lambasted her for missing the mark. In dissecting what went wrong, it came down to miscommunications.  I expect miscommunications is at the root of many…

As we continue to navigate life in a pandemic, many of us are spending more time working in crisis communications mode. Through talking with my clients, I’m finding a trend – those with strong emotional intelligence are not only weathering the storm better, but also standing out from the crowd (in a good way). Now here’s what’s interesting about emotional…

The term work life balance was coined in the UK in the late 1970s but wasn’t well used in North America until the late 1980s. I don’t know about you, but I was surprised to learn it’s been around for over 40 years. Having grown up during this timeframe, I can safely say I never heard my parents use this…