There once was a time when you would create a website, make it live and walk away. Although it was your business card for the world, it was often little more than a way for people to find you.  Oh, how times have changed. With business professionals spending more and more time online, your website needs to be an extension…

I recently returned from speaking at the BC Communications Forum in Vancouver. While I am a big fan of conferences (not just as a speaker but also as an attendee), I know there are two sides to this camp – those who love them and those who think they’re a waste of time. If you hate conferences, I won’t try…

Do your palms get sweaty and your heart races just thinking about having to speak in front of an audience? If so, you aren’t alone – 74% of people have a fear of public speaking. This makes it the #1 phobia – greater than the fear of dying, spiders (my biggest fear) and darkness. If so many people have this…

Have you ever worked with someone who seems willing to sell their soul to get a promotion or the attention of the boss? You know who I’m talking about. The person whose moral compass is spinning like as fidget widget, going round and round in a circle, never really stopping anywhere? If you’re fortunate to have no idea what I’m…

If you’re like me, the word audit has you rolling your eyes and sighing. Don’t worry, it’s a common reaction, especially amongst communicators. Okay forget about the word audit for a second. Think about a communications audit as taking a screenshot of your organization’s current communications systems and processes. This is all about hitting the pause button. It’s looking around…

Last week I had three clients call me, all in the thick of trying to control an emerging or developing issue. Two organizations were looking for advice on how to be proactive, while the third was trying to convince its board of the value (and importance) of getting outside help. What they had in common was they were each scrambling…