I recently read a tweet from a politician that was full of grammatical errors. While that’s not uncommon, what was interesting were the replies. I was amazed at how people slammed the communications staff for not doing their job properly.  As a PR professional, I’ll admit I’ve written social media posts for organizations and individuals. It’s part of the job. But guess…

I recently had a friend ask me for advice on how she can better share her thoughts when she is frustrated or overwhelmed. She noticed I tend to have good relationships with people and wondered how I don’t lose my cool.  First of all, I have definitely lost my cool. Multiple times. Each time this has happened, while it was…

One of the oldest methods of communication is through storytelling. In our age of technology it’s still the best way to convey information. Why? Because when we share stories it actually alters how the brain processes information. Our brain is hardwired for stories. When we hear an impactful story, it changes the chemistry in our brain and allows us to…

I was recently at a networking event and came away frustrated and upset. As I reflected on the evening, I thought about how many people are lacking core listening skills. Despite talking to many people, I left not ever feeling heard. In the majority of conversations, people are waiting for the opportunity to talk versus actually listening to what the…

A couple of weeks ago I posted a Facebook live video. I was talking about the various elections (in Canada and US) and how we can learn the importance of key messaging from the candidates. Who is clear on their message (you know exactly what they stand for)? And who throws out the usual comments like cutting taxes, getting spending…