I recently read a tweet from a politician that was full of grammatical errors. While that’s not uncommon, what was interesting were the replies. I was amazed at how people slammed the communications staff for not doing their job properly.  As a PR professional, I’ll admit I’ve written social media posts for organizations and individuals. It’s part of the job. But guess…

A friend recently called me to get advice on a project that had gone sideways. Although she felt she had done what was asked of her, the submitted project was not received well. The client lambasted her for missing the mark. In dissecting what went wrong, it came down to miscommunications.  I expect miscommunications is at the root of many…